Dallas / Fort Worth Jobs

Account Representative

Large national insurance provider needing an account representative to assist their clients during the enrollment process. responsibilities will include timely posting of member payments, performing detailed and moderately complex research to resolve discrepancies, and cash reconciliations. the successful candidate must demonstrate the ability to pay attention to detail, work in a fast-paced environment, and have strong communication and analytical skills.

Requirements:

• High School diploma or GED equivalency
• Some college coursework preferred
• Minimum of 1 year experience in accounting, finance or related field
• Proficiency in math, alphanumeric data entry, typing, spelling and grammar, for which Minimum testing standards must be met
• Successful completion of csc classroom training in family activity, prior to beginning works on the floor
• Computer experience preferably in a pc windows based environment
• Demonstrated ability to work in a team-based environment
• Demonstrated successful customer service track record
• Ability to communicate clearly and professionally both orally and in writing
• Ability to adapt to change and to be flexible in shifting priorities
• Ability to work productively at multiple tasks
• Demonstrated ability to diagnose, analyze and solve a variety of problems
• Willingness to learn new tasks and adapt to new business requirements
• Excellent conflict resolution and decision making capabilities